Customer Service Agent 80-100%
Founded in 1968, SKAN is a pioneer in cleanroom equipment and the development of isolators for the pharmaceutical industry. Innovative products, tailor-made solutions and an effective service organisation have made SKAN a market leader and a key partner to industry and research laboratories.
At SKAN, healthy growth is important to us. We are always looking for talented individuals to fill a wide range of roles. Apply now!
Overview
The Pure Solutions division is the market leader in Switzerland for laboratory workstation solutions and services in the field of "clean air". We are looking for an experienced Internal Sales Representative to join Manuela Kurul's team of 8. You enjoy being the hub of the department, inspire our customers with your competent order processing and are a real team player, then a very varied task awaits you.
Responsibilities
- Processing customer enquiries
- Preparation of quotations, order processing and invoicing
- Interface between the sales, service, warehouse and product management departments
- Creation of service contracts
- Invoicing and checking technician reports
Hardskills
- Commercial training with good technical understanding
- Several years of professional experience in order processing
- Good knowledge of SAP and MS Office
- Good knowledge of German is required, good knowledge of English and French is desirable
Softskills
- Enjoy working in a team
- Flair for sales and service - high service orientation
- Open personality
- Networked thinking and initiative
- Personal responsibility and independent working style
We offer you
- An open and collegial corporate culture
- Room for ideas
- Support through further training, especially at our SKAN Academy
- Intensive and job-orientated induction training
- Short decision-making processes and flat hierarchies
- Open communication policy
- 5 weeks holiday and the possibility of additional days off
For questions please contact Ivana Batt.